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Welcome to Facility Engagement

It brought a ton of value to the project to have physician voices combined into the data analysis and to hear about the local context. — Jess Place, Northern Health FE Sponsor, Hospital Overcapacity Project

Open and honest dialogue between medical staff, staff and leaders across the organization has made all the difference to how we move forward together. — Fiona Dalton, President & CEO, Providence Health Care

It was really about delivering the best care while taking into account the needs of patients, physicians, managers and staff. It was about building communication pathways and creating a shared culture of  ‘we are in this together.’   — Dr Charlene Lui, Burnaby Hospital Maternity Clinic

Facility Engagement Resources

News and Updates

Maternity service wait times drop from 3 months to 3 days: Feb 27, 2024

Dr Charlene Lui, a family physician at the Burnaby Maternity Clinic, led a project to reduce clinic referral wait-times to just a few days through a Facility Engagement and SSC Physician Quality Improvement collaboration. Read the story here>

Watch: Why Facility Engagement?

A knowledge sharing website that brings together engagement experiences from across BC. Search for strategies and ideas to adapt and support your engagement work. Contribute your good work to the knowledge collection! Go to Facility Engagement Knowledge Sharing>