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PLANNING FOR ENGAGEMENT: Clarify roles and responsibilities for successful engagement: who will do what?

Ensuring everyone is clear on their own roles and the roles of others will bring clarity to the engagement process.  

Consider

  • Are individual participants representing themselves? Or a group of people?
  • What role does each person play in bringing issues to the constituents they represent? What role do they play in bringing issues to appropriate leaders?
  • What are expectations of their participation? Is it one time or it ongoing?
  • Are individuals expected to champion the ultimate decision, once made?
  • What is expected of each person or group in terms of their contribution?
  • How are participants expected to “show up” to the engagement? Which skills are they expected to have/demonstrate?

Quick Tips

Roles and responsibilities may be pre-determined through an external process (e.g., policy) or may need to be co-developed by participants. Roles should be reviewed regularly to continue to align with the process.