There are likely several opportunities to learn and improve over the engagement period:
- If the engagement is not going as planned, take the time to evaluate and regroup, to set the engagement back on track.
- If the engagement is going particularly well, take the time to capture the processes, activities or decisions that have made the engagement successful.
Evaluating and troubleshooting your engagement can be done in a variety of ways:
- Informal approaches to evaluating and troubleshooting include individual and group reflection, sometimes termed as “a debrief”. Ideas and lessons are captured in a more ad-hoc manner.
- Formal evaluations can also take place, many of which are detailed in the Facility Engagement Initiative Planning and Evaluation Toolkit linked in the resources below.
Resources
Consider adapting tools from the Facility Engagement Planning and Evaluation Toolkit to evaluate your engagement. Also of potential use is Facility Engagement’s Survey Best Practices Checklist.