- Momentum Grows into 2018
As of 2018, 69 physician groups from across BC have initiated more than 500 Facility Engagement activities. Thanks to everyone’s contributions – both MSAs and health authorities – physicians are gaining a stronger voice and increased opportunities for meaningful involvement in decision-making.
Activities are renewing relationships among physicians and medical staff. “The MSA has never had an AGM before and there was generally low attendance at meetings. Through the engagement survey process, communicating with physicians about the active role of the MSA/Royal Inland Hospital Physician Association (RIHPA) in supporting physicians, and conducting a CME needs assessment, we were able to re-invigorate the MSA membership. Our AGM was a huge success with 90+ people in attendance. We had Interior Health guests present and there was very positive discussion about the ongoing engagement efforts; including a number of positive comments about RIHPA and the changes seen with regard to engagement of the medical staff over the past year.” (Royal Inland Hospital)Collaboration between medical staff, hospital administrators and health authorities is growing. “A 'no secrets-no surprises' philosophy was developed whereby all MSA activities were communicated to the hospital's operational and senior leadership at the project conception stage. An element of trust was created, as we became mutually responsive to priorities of the hospital and of the physicians. The willingness of the hospital executives to collaborate allowed physicians to feel that there is no area of operational management that is off limits to physician engagement… This culture change has led to our physicians having greater confidence in their ability to make change.” (Ridge Meadows Hospital)
Read more reflections and examples from sites and health authorities at: www.facilityengagement.ca/stories
A number of ongoing regional workshops and meetings have created opportunities for physicians, health authority leaders and project teams to meet face-to-face to discuss ways to improve trust, collaboration and communication – and to identify common issues, opportunities and next steps. They have been well-received as a great way to share and learn from other's experiences. Perspectives from some of the meetings to date can be found at the links below.
- Island MSA Facility Engagement Event– November 25, 2017: 9 MSA executives, 12 site project and administrators, 3 health authority representatives.
- Fraser Health Workshop – November 29, 2017: 24 physicians and health authority leads from 12 hospitals.
- Interior Health Symposium – December 6, 2017: 53 participants from 17 sites, including a physician representative from each IHA facility, IHA health administrators and executive.