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May 9, 2018

MSAs share experiences and support needs at spring check in

On March 6, 2018, physician groups from across BC and the Specialist Services Committee’s Facility Engagement Working Group (SSC FEWG) met to review site activities, a work plan and funding needs for 2018/19.  It was a valuable and necessary step to identify local needs and challenges that can be supported and addressed by regional and/or provincial strategies. 

The initiative is the first of its kind in Canada with no models to draw on. After hearing about experiences on the ground, the SSC FEWG can make informed decisions with greater clarity for the benefit of local sites.

Some common themes heard on March 6

Funding Guidelines:  Some sites feel challenged to allocate funds and would like more direction around funding guidelines. There continue to be grey areas, and activities don’t always appear to be linked to engagement. Some physicians, rural areas in particular, have enough funds but little time to execute projects – so want flexibility to deploy funding more creatively to have more staff to work on projects and reduce the administrative burden. Hearing about these needs and the examples of activities is informing the work of the SSC FEWG to develop funding guidelines in 2018. 

Physician Engagement: Overall, sites reported that greater numbers of physicians are joining working groups and getting involved in projects. At many sites, the revitalization of physician lounges has been key starting point to ensure physicians have a quiet, dedicated space where they can meet and interact with colleagues.

While funding is a welcome support, physicians have limited time to participate, or carry out activities. Burnout is a concern. To address this, many sites starting to engage more physicians to be involved in committees and events, and to expand representation from a few select champions.

Health Authority Relationships: MSAs are in various stages of strengthening relationships with their health authorities, and some are reporting great success. Many sites have shared work plans and invited health authority / site representatives to join working groups. In some cases, coordinating data gathering from health authorities to inform the work has been challenging, and sites would appreciate help on that front.  
Provincial Supports:
 Facility Engagement Liaisons (FELs) were seen to be providing excellent support.  Support for the Facility Engagement Management System (FEMs) has been useful. However, challenges still exist around getting physicians registered to use FEMS and concerns  about the administrative burden of FEMs, especially at smaller sites. The FEMS technology is continually being enhanced to improve the experience.

Overall, the great work and plans presented by all sites are exciting, and momentum is building in the right direction. Thank you for your efforts and participation in this process, and continued work to make a difference for your physician colleagues, patients and hospital sites.

Facility Engagement: Relationships Drive Change - Dr. Sam Bugis

My father, who was an obstetrician, worked at the tertiary care teaching hospital in Edmonton. He used to say he would frequently see Dr Snell—the CEO of the hospital at the time—in the hallway. If there was an issue to discuss, the two of them would just talk about it. Today, doctors may never see the CEO or other senior executives.  Read more >

Facility Engagement Liaison (FEL) and Regional Advisor and Advocate (RAA) roles

How do the roles of Facility Engagement Liaisons (FELs) differ from Facility Engagement and Regional Advisors and Advocates (RAAs)? Read this description to learn more about how the two roles differ in terms of primary duties, day-to-day examples, oversight, team make-up and out-of-scope duties. 

Physician Burnout Challenge Explored

Physician burnout was the topic of a recent Doctors of BC event, hosted by Dr Andrew Clarke, Executive Director of the Physician Health Program (PHP). Attendees included close to 50 physicians representing medical staff associations (MSAs) and divisions of family practice. For Dr Clarke’s brief summary of the background, intention, and goals of the session and the PHP, read “Helping to meet the challenge of physician burnout.”

New on the Facility Engagement Website

New Resources Available:

  • Doctors of BC Sessional Rates
  • Budget Builder Template
  • Society Director Compensation
  • AGM Documents:
    • Maintaining a Society Information page
    • AGM Agenda Template
    • AGM Minutes Template
    • AGM Notice Template
    • AGM Planning Tool
    • Report to Directors Template
    • AGM Presentation Template
FEMS Quick Tips - May 2018

Physician Sessional Rate Increase: April 1, 2018
Effective April 1, 2018, the sessional rates for physicians increased. When submitting claims in FEMS, please make sure that you select the correct date in the ‘Date of Activity’ field. Your sessional rate is dependent upon the date you participated in the activity, not the date you are submitting your claim.

  • Specialists: As of April 1, 2018 - $157.79 per hour
  • GPs: As of April 1, 2018 $133.77 per hour

Financial Interface (for incorporated sites) Reminder:
A reconciliation process should be performed monthly to ensure that FEMS and your accounting software are balanced and up to date.  See the guidelines here starting on Page 17, item 5. >

FEMS Updates:  As part of the commitment to increase user experience and functionality, some changes have been incorporated into FEMS:

  • Claim reviewers will be able to adjust the date of activity when reviewing a claim.
  • Engagement Activity (EA)  Authors will be able to delete Engagement Activities that were set up in Error, and are in Draft status.
  • Claims grid will be updated to show the date of activity of the claim, as well as when it was submitted.

VersaPay functionality and security reminder: VersaPay is a third party payment processor that administers electronic fund transfers for claims submitted in FEMS.  Canadian-based, it has been vetted by Doctors of BC’s legal counsel and is compliant with the Payment Card Industry requirements for hosting banking information.

The recipient of funds is the only person with access to the banking information provided to VersaPay. A bank account cannot be debited without express consent. During initial validation, Versapay will deposit and withdraw the same small amount to and from the account. This 'micro credit /debit' step is standard industry practice also used by PayPal and other processors.

February 2, 2018

Momentum Grows into 2018

As of 2018, 69 physician groups from across BC have initiated more than 500 Facility Engagement activities. Thanks to everyone’s contributions – both MSAs and health authorities – physicians are gaining a stronger voice and increased opportunities for meaningful involvement in decision-making. 

Activities are renewing relationships among physicians and medical staff. “The MSA has never had an AGM before and there was generally low attendance at meetings. Through the engagement survey process, communicating with physicians about the active role of the MSA/Royal Inland Hospital Physician Association (RIHPA) in supporting physicians, and conducting a CME needs assessment, we were able to re-invigorate the MSA membership. Our AGM was a huge success with 90+ people in attendance. We had Interior Health guests present and there was very positive discussion about the ongoing engagement efforts; including a number of positive comments about RIHPA and the changes seen with regard to engagement of the medical staff over the past year.” (Royal Inland Hospital)

Collaboration between medical staff, hospital administrators and health authorities is growing. “A 'no secrets-no surprises' philosophy was developed whereby all MSA activities were communicated to the hospital's operational and senior leadership at the project conception stage.  An element of trust was created, as we became mutually responsive to priorities of the hospital and of the physicians.  The willingness of the hospital executives to collaborate allowed physicians to feel that there is no area of operational management that is off limits to physician engagement… This culture change has led to our physicians having greater confidence in their ability to make change.” (Ridge Meadows Hospital)


Read more reflections and examples from sites and health authorities at:

MSAs and Health Authorities Share Perspectives

A number of ongoing regional workshops and meetings have created opportunities for physicians, health authority leaders and project teams to meet face-to-face to discuss ways to improve trust, collaboration and communication  –  and to identify common issues, opportunities and next steps. They have been well-received as a great way to share and learn from other's experiences. Perspectives from some of the meetings to date can be found at the links below. 

  • Island MSA Facility Engagement Event– November 25, 2017:  9 MSA executives, 12 site project and administrators, 3 health authority representatives.
  • Fraser Health Workshop – November 29, 2017: 24 physicians and health authority leads from 12 hospitals.
  • Interior Health Symposium – December 6, 2017:  53 participants from 17 sites, including a physician representative from each IHA facility, IHA health administrators and executive.
Physician Wellness Event: April 3

SAVE THE DATE: April 3, 2018
As awareness of physician burnout increases, physician health and wellness initiatives are becoming a strategic priority for many medical staff associations. To support physician groups who wish to improve the psychological health and well-being of their members, the Physician Health Program will host a one-day session of learning, networking, and visioning on April 3, 2018 at the Doctors of BC building in Vancouver.

More details about the event will be available soon. In the meantime, if you have questions, contact the Physician Health Program directly at 604-398-4300 or

File Sharing Guidelines

What are the guidelines for setting up a shared space for documents to be accessible to hospital-based working group members, project leads and physicians leads  who may be at different locations?

You will need to determine what documents are appropriate to be posted on a public-facing website, and what are not appropriate to share  –  because they contain, for example, confidential information such as personal names and contact information, detailed minutes with sensitive discussions or decisions, strategies, or financial information.

Click here for an overview of guidelines, as well as recommended file sharing tools reviewed by the Doctors Technology Office. 

Privacy Toolkit for Physicians

Personal Information Protection Act (PIPA) obligations for physicians: Doctors of BC has collaborated with the Office of the Information and Privacy Commissioner and the College of Physicians and Surgeons of BC to create a privacy toolkit that supports physicians to comply with the Personal Information and Privacy Act (PIPA) to maintain patient confidentiality.

While the guidelines relate primarily to patient care in practice – they may also be applicable to project teams and physicians working on Facility Engagement activities that are related to patient care, or involve patients. Some (but not all) examples include: telehealth video conferencing, secure texting, web-based applications, and data tracking, collection and evaluation.

The toolkit is divided into bite-sized modules for easier review. To get started, read the one-page fact sheet and watch the navigating the toolkit video.

FEMS Quick Tips - Sessional Rate Increase

Physician Sessional Rate Increase: On February 1, 2018 and again on April 1, 2018 the sessional rates for physicians will increase.  When submitting claims in FEMS, please make sure that you select the correct date in the ‘Date of Activity’ field. Your sessional rate is dependent upon the date you participated in the activity, not the date you are submitting your claim.

To Jan. 31, 2018  - $149.57 per hour
As of Feb. 1, 2018  - $157.00 per hour
As of April 1, 2018  - $157.79 per hour
To Jan. 31, 2018  $126.80 per hour
As of Feb. 1, 2018 $133.10 per hour
As of April 1, 2018 $133.77 per hour

December 5, 2017

Facility Engagement gains traction

Across BC, 67 facilities are now involved in the Facility Engagement Initiative. Of those, 51 physician groups have received full funding to carry out local activities and are in various stages of implementation. Some are setting priorities and initiating activities, while others are building on the successes of early adopters with additional rounds of projects.

As activities gain momentum, a number of stories are emerging that demonstrate physician leadership and successful approaches to achieve medical staff and hospital / health authority collaboration.

For example, at Lion's Gate Hospital, a collaborative effort to transform ER space improved flow and capacity.  In Vernon, physicians set in motion changes to curb unnecessary repeated patient tests.  At Vancouver General Hospital, a record number of physicians participated in disaster preparedness. In Lillooet, physicians initiated a collaborative solution with the health authority and partners to give children and youth greater access to mental health care.  Read more about these stories and others here > 

If you have stories to share, please forward details to or to your Facility Engagement Lead (FEL). 

What are the other sites doing?

KNOWLEDGE SHARING:  The first robust collection of activities, information and insights from participating facilities across BC will soon be available for sharing among sites, thanks to physician societies/MSAs that submitted a Site Activity and Engagement Tracker (SEAT). The SSC has developed a searchable, online database that brings together activities from across the province into one accessible, online location. Sites will receive information with access instructions soon. Stay tuned.

SITE ENGAGEMENT ACTIVITY TRACKER (SEAT) IMPROVEMENTS are also in the works that will make SEAT submissions easier for sites, including a new, online submission form (with previous entries already uploaded). More information to come by e-mail in the near future.

Note! The deadline to submit SEAT information for the third quarter of 2017/18 has been extended to JANUARY 31, 2018.

Physicians share experiences and perspectives

This fall, 26 physicians from 15 Lower Mainland sites came together to network and share experiences, resources, challenges, risks, pitfalls, and successful approaches related to Facility Engagement. The discussion is summarized in a document that is now available as a learning tool for all sites. Some insights include:

Successes: Increased MSA attendance, having physicians reconnect to their hospital in a meaningful way (after many years in some cases), a more positive and optimistic mood, improved working relationships with the health authority (HA)  who are no longer viewed “as the other side," HA realizing  they cannot do projects like QI without physician input. 

Challenges: Trying to get physicians involved in the initiative, attendance, physician burnout, some mistrust, moving activities to the next step and the bigger system priorities, 'collaborative engagement.'

Effective physician engagement activities: Arranging quality social events, sharing engagement stories, hospital display boards, having healthy snacks, giving physicians opportunities to interact with each other, linking groups to  coordinate ideas, develop relationships and common understanding.   

Commonly expressed engagement motivators: Consulting physicians about what is important to them, what they value, appealing to a higher purpose, giving physicians a place to say something, meaningful takeaway messages, CME credits, food.

Effective health authority (HA) engagement activities HA representatives on the agenda, HAs come to the table to review MSA plans and hear organizational plans, talking with HA early in project applications, ensuring strong terms of reference, having a succession plan for executives (physicians & HA), following the Division lead on collaborative communication – Collaborative Services Committee (“CSC”).

 More insights from this document are posted under “Engagement Resources” here >

Additional perspectives from across the province will be shared when available, including from events that bring together physicians and health authorities.

Engagement reading resources

Increasing Physician Engagement: A Literature Review: A summary of evidence prepared by the UBC evaluation team describes practices, processes or approaches to increasing physician engagement in the context of the FE Initiative and the MOU. 

A Blueprint for Physician Leadership in Transforming Canada's Health Care System:  Stimulating dialogue and action: the central role of physicians in planning and implementing change.

Incomplete Guide to Physician Engagement in Quality Improvement: Some handy tips for engaging busy physicians.

Successful Strategies in Physician Engagement - Jim Pattison Outpatient Centre:  One example of a successful physician engagement approach at a new health care facility.

Do you have helpful engagement resources / literature to share? Please send to for posting. 

FEMS quick tips 2

CLAIMS:  DID YOU KNOW...? Claims should be submitted directly by the FEMS physician member(s) working on an engagement activity, not the Physician Society/ MSA Administrator if possible. 

Why?  When entering a claim, FEMs sometimes asks physicians for feedback about their Facility Engagement activity, and responses to these questions are required to successfully submit the claim. Getting first-hand feedback from the physician's perspective is necessary to evaluate the effectiveness of the initiative. Feedback is anonymized prior to being disclosed to the evaluation team at the University of British Columbia. If you have any questions, please contact:

REGISTRATION TIP: When registering for FEMS, make sure you select your User Type based on your College Sub-Class.  If you’re unsure of your College Sub-Class, please visit the College of Physicians and Surgeons website:

Provincial Evaluation

Thank you to sites and physicians who have participated in the provincial evaluation interviews and case studies to date. The Facility Engagement team, along with the UBC evaluation team, are also working to gather greater input about the initiative's progress from local and regional health authority leaders.  The purpose is to capture insights into health authority leaders’ perspectives and attitudes about the Facility Engagement Initiative. 

July 17, 2017

Strengthening the Voice of Physicians through Facility Engagement

The provincial Facility Engagement Initiative is in full swing. It aims to strengthen communication and relationships between hospital-based physicians and health authorities; so they can solve problems, and improve patient care and the physician work environment.  So how is it going?  

Early emerging examples are demonstrating how physicians and health authorities are interacting through Facility Engagement to make sustainable improvements.  At the Victoria General Hospital, a group of gastroenterologists identified a priority to schedule endoscopic (ERCP) procedures in a more efficient and effective way. In the past, there would have been significant roadblocks to this kind of change as it would involve adjusting staffing practices, hospital room allocation and more.

The project’s physician lead, Dr. Denis Petrunia, reported that Facility Engagement funding facilitated getting all of the physicians impacted by previous ERCP booking model to attend initial discussion and planning meetings. As a result, members of the administration became aware of the complex issues and were then motivated to support the changes recommended. The groups organized a series of meetings to discuss how to reorganize the ERCP scheduling.  Changes in scheduling practices for weekday procedures have now been successfully implemented, and the group is in the process of evaluating the outcomes and cost savings over the next few months.   

Since the fall of 2016, interest and involvement in the Facility Engagement Initiative has grown rapidly. Forty-three of the 60 hospital sites involved to date have are prioritizing issues, making steps towards working with their health authority to establish local strategies, and have received funding to carry out activities.

This level of involvement is significant. For first time in BC, the medical staff working at 43 hospitals are being asked about their priorities, and now have the time, resources, and a formal structure in place through which to express their views and be heard.

At a standing-room only MSA meeting at Vancouver General Hospital, 120-plus physicians showed up to learn about the Vancouver Physician Staff Association Facility Engagement plans and request for priorities, which resulted in 36 project proposals. Other sites are also seeing enthusiastic responses from the medical staff, who are voicing priorities that range from solving challenges in clinical areas and gaps in communication, to improving physician health and care delivery for patients. In some cases, Facility Engagement is bringing together physicians who have been disconnected for years, and energizing medical staff associations to be more active and unified.  

As Facility Engagement gains traction across the province, other examples are illustrating how physicians are influencing decisions that affect them and their patients, and collaborating locally with their site administration and health authority. It will take time to shift and improve communication, and build stronger collaborative relationships between the groups, but early progress is positive. Stay tuned.

Facility Engagement is an initiative of the Specialist Services Committee, one of four joint collaborative committees that represent a partnership of the Government of BC and Doctors of BC. 

May 2, 2017

22 More Facilities Move Forward with Funding

In March 2017, the Specialist Service Committee’s Facility Engagement Working Group approved funding for the following sites:

•    Surrey Memorial Hospital
•    Children’s and Women’s Hospital
•    Mission Memorial Hospital
•    Langley Memorial Hospital
•    Ridge Meadows Hospital & Health Care Centre
•    Powell River General Hospital
•    Tofino General Hospital
•    Campbell River District General Hospital
•    Lady Minto Gulf Islands Hospital
•    Port McNeill and District Hospital and Port Hardy Hospital
•    Mills Memorial Hospital
•    Lillooet Hospital
•    Boundary Hospital
•    Kootenay Lake Hospital
•    Haida Gwaii Hospital and Health Centre
•    Wrinch Memorial Hospital
•    South Okanagan General Hospital
•    Shuswap Lake General Hospital
•    Golden & District Hospital
•    Queen Victoria Hospital
•    Elk Valley Hospital
•    Princeton General Hospital

With all proposals to date, physician leads have been enthusiastic to have the views of the medical staff effectively represented, and to have opportunities to identify and prioritize issues and solutions – all while improving working relationships and communication with their colleagues, health authorities and site administrators. Early examples of activities and progress will be shared soon as the work gets underway.

Facility Engagement Provincial Evaluation

A team of researchers from UBC has come together to evaluate the Facility Engagement Initiative and the implementation of the Memorandum of Understanding on Regional and Local Engagement (MOU).  The provincial evaluation will:

•    take place from now to early 2019;
•    provide real time feedback about the implementation of the initiative which can be used for immediate improvements;
•    gather evidence to understand and measure the success of Facility Engagement activities; and
•    provide accountability to all stakeholders.

Physician societies and health authorities will receive a package of information shortly outlining when and how to participate in the provincial evaluation.  Read more here >

Mar 6, 2017

New sessional rates for physicians

Physician sessional rates are increasing. Please keep these in mind as you budget your activities.

There will be two increases this year:

  1. The rates will increase by 0.35% on February 1, 2017 as per the Economic Stability Mandate.
  2. The rates will increase again by 0.5% on April 1, 2017 as per the Physician Master Agreement.
More facilities moving forward

Congratulations to the following facilities who were recently approved for full funding by the Facility Engagement Working Group.
December 2016
·         Providence Health Care Physicians and Surgeons Association
·         South Island Facility Engagement Initiative Society (Royal Jubilee and Victoria General Hospitals)
·         KGH Physicians Society (Kelowna General Hospital)
February 2017
·         Lions Gate Hospital Physician Society
·         Penticton Physician Medical Society
·         BCCA Medical Staff Engagement Society  (BC Cancer Agency)
·         EKRH Medical Staff Society (East Kootenay Regional Hospital)
·         Kootenay Boundary Physicians Association
·         Richmond Hospital Physician Society

Leadership Strategies for Physician and Health Authority Leaders

In collaboration with the Provincial Medical Services Executive Council’s Working Group for Physician Engagement, an accredited course was held on January 24, 2017 in Vancouver for Health Authority leaders to gain a better insight into the provincial Facility Engagement Initiative and to identify challenges and strategies for the moving the initiative forward within the local context . All Health Authorities and the Ministry of Health were represented.  Two similiarly-structured accredited courses were held for physicians in 2016.

The course provided an overview of best practices for effective physician engagement, and helped participants develop strategies for implementation.  Group breakout sessions focused on the research which highlights the value of physician engagement, and the importance of incorporating physician engagement into strategic planning, operational plans and regional plans. In addition, next steps were discussed to move forward with ideas.

Feedback collected from the participants and sessions revealed a common interests, such as better communication strategies, clear objectives and perspectives.  Participants expressed interest and enthusiasm in a future education course involving physicians and health authority leaders to further work on relationships and skills together. 

For more information, please contact

Jan 27, 2017

Full speed ahead: Facilities approved for full funding

Congratulations to the following facilities that have been approved for full funding at Facility Engagement Working Group Meetings.

  • Vancouver Physician Staff Association
  • Peace Arch Hospital Physician Society
  • Nanaimo Medical Staff Engagement Society  
  • Saanich Peninsula Physician Society  
  • Abbotsford Regional Hospital and Cancer Centre Physician Engagement Society
  • Vernon Jubilee Hospital Physician Society, Vernon Jubilee Hospital
  • Prince George Medical Staff Physician Association, University Hospital of Northern BC
  • Burnaby Hospital Medical Staff Physician Society
  • Royal Inland Hospital Physician Association
  • Royal Columbian and Eagle Ridge Hospital Medical Staff Society
  • Cowichan District Medical Society, Cowichan District Hospital  

Helpful steps forward

The successful sites, which represent a mix of community and tertiary hospitals, presented their funds readiness checklists with progress and plans to date, and shared some experiences from their startup phase. Here are some insights shared for those in the process of preparing for funding applications:

  • Get  representation from each department on the Working Group
  • Focus  on enhancing and/or developing relationships while identifying suitable activities 
  • Encourage  any medical staff to come to a meeting
  • Engage with primary care doctors and Division of Family Practice (where appropriate) to tap into existing relationships
  • Hold regular meetings/discussions with the Health Authority
  • Get  ideas and input from members about their concerns and ideas to focus strategies and efforts at engagement events

Thank you to these sites for their insights, hard work and successful efforts to date. We look forward to more facilities coming forward in the months to come with proposals for full funding. For support, contact your Facility Engagement Liaison.

Sept 7, 2016

Changes to the Societies Act of BC

Changes to the Societies Act of BC take effect on November 28, 2016. How will those changes impact societies involved in the Facility Engagement Initiative?

  •  If you are not incorporated and will not be incorporated until after November 28, 2016 – changes will not apply.
  •  If you are incorporated or will be incorporated before November 28, 2016 – you will need to transition to the updated Act.

The provincial office is issuing customized instructions to all impacted sites.  The Facility Engagement Leads can answer questions and offer further support. We’re working hard to make the transition as painless as possible, so societies can get on with planning local activities.

UBC comes on board for Evaluation

We’re pleased to announce that the University of British Columbia (UBC) has been contracted to evaluate the process, outcomes and cost relative to benefit of the Facility Engagement initiative at the provincial level. The UBC Evaluation Team will gather information (anonymized and aggregated) from participating facilities to identify ongoing improvements to the initiative, and to assess its success in improving physician engagement in facilities. Information will be gathered in several ways including:  

  • reporting captured through the Facility Engagement Management System;
  • occasional surveys and select in-person interviews; and
  • case studies at some sites.

When the UBC team rolls out the evaluation tools this fall, their team members may be in touch directly with participating physicians and other stakeholders to seek valuable input. Facility Engagement Leads can answer questions about the evaluation, or you may contact Jennifer Barr at: or by phone at 778-984-2064.

The Facility Engagement Management System is coming

This fall, a number of physician societies across BC will receive full funding to start on local projects. That’s when the Facility Engagement Management System comes in. The online management tool, (formerly known as the ‘Bayleaf App’) will support local facility engagement work.  A society’s administration team can use the desktop version to manage and track funding and activities, and report on evaluation measures. A companion smart phone app will make it easy for participating physicians to submit and track sessional claims. Thanks to all physicians who are supporting the development of this tool through consultations and user testing.  We’ll keep you posted about its availability in the fall.

Communicate to build engagement

Regular communications can help attract physicians and health authority participants to become involved in local activities. The first step to communicating is to create understanding and awareness about the facility engagement initiative and your local activities, as a way to set expectations and raise interest among potential participants at your site.  To support this phase of communications, general guidelines and an example of a plan have been developed that you may wish to customize for your local needs. Download them here.

We look forward to an exciting fall ahead, and seeing the physician societies and health authority engagement activities continue to grow and take shape at your local sites.

Jun 20, 2016

Gearing up for full funding

Gearing up for full funding. Many engagement Working Groups are working through the Fund Readiness Checklist and are hoping to be ready for full funding by the fall. The Facility Engagement Leads are prepared with templates, ideas and connections for physicians and Health Authority leaders, so please stay in touch.

Looking for help? Job description templates for assistants, coordinators and managers are available for MSA Working Groups hiring sub-committees. Please feel free to take advantage of these tools and use them as a starting point. They are customizable for a facility's particular needs.

Bringing everyone together. The inaugural meeting of the Physician Engagement Working Group was held last week. This group represents all of the Health Authorities party to the Memorandum of Understanding on Local and Regional Engagement. The group is working together on the application, interpretation, as well as tracking progress of implementation of the MOU.

Secure texting. Physician connectivity and secure texting is a topic we hear a lot about. See “Lessons Learned” for a few hints and tips from the secure texting project at Lions Gate.

Thanks for helping with the app. A big thank you to all of you for helping us build the Bayleaf business solution – the online system to help MSA’s manage the finances, and save time when submitting claims. A number of physicians from MSA’s and Health Authority reps from around the province are helping us define, build and refine the app.  Your tough questions are helping us immeasurably. To learn more about the Bayleaf system, please click here.

May 4, 2016

Crucial business solution for you

In response for the need to streamline physician payments, manage budgets, report and evaluate the Facility Engagement Initiative. Bayleaf Solutions has begun to build the business solution "app”.

Current expectations are that the first version will ready by the end of May. We are seeking start-up engagement societies to help refine the system. If you or other  members have an interest in technology and an understanding of finance, please encourage them to help us test the app. Expect five hours of commitment over the next month. Click here if you are interested in being part of the first “sprint”.

Evaluation framework approved

We are seeking physicians for a  panel. An exceptional team of investigators will be evaluating the facility engagement initiative over the next three years. Chris Lovato, Craig Mitton and Jean-Louis Denis are leading the team with a star-studded advisory panel to guide the way. We are seeking physicians who are keen on evaluation to act as our expert panel. Expect 10 – 15 hours of commitment over the next 6 – 12 months. Click here if interested.

Evaluation Framework.

Inclusion of all voices on the medical staff

With a view to taking a leadership role and including all voices on the medical staff, the Specialists Services Committee has offered clarity on how and when to include the non-physician voices in this initiative. More information to better understand the many ways to include dentists, nurse practitioners, midwives and podiatrists.